Taiyuan Luqiongtu Trading Co., Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.luqtu.com), use our mobile applications, or engage with our services.
1.1 Information You Provide Directly
We may collect information you provide directly to us, including:
Contact information (name, email address, phone number, mailing address)
Account registration information (username, password)
Business information (company name, job title, industry)
Payment information (credit card details, billing address)
Communication preferences
Inquiry and correspondence data
Feedback, surveys, and contest entries
1.2 Information Collected Automatically
When you visit our website or use our mobile applications, we may automatically collect:
IP address and device identifiers
Browser type and version
Operating system
Device type and characteristics
Referring/exit URLs
Pages viewed and time spent on pages
Click patterns and user interactions
Location data (country, region, city)
Language preferences
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve our services
To process transactions and send related information
To send promotional communications (with your consent)
To respond to your comments, questions, and requests
To monitor and analyze trends, usage, and activities
To detect, investigate, and prevent fraudulent transactions
To personalize and enhance your user experience
To provide customer support and technical assistance
To enforce our Terms of Service and other policies
To comply with legal obligations
3. Information Sharing and Disclosure
We may share your information in the following circumstances:
Service Providers: We share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.
Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, and that of our users or the public.
With Your Consent: We may share information with third parties when you explicitly consent to such sharing.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
SSL/TLS encryption for data transmission
Encryption of sensitive data at rest
Regular security assessments and audits
Access controls and authentication measures
Employee training on data protection
Incident response procedures
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your browsing activities. Our use of cookies includes:
5.1 Types of Cookies We Use
Essential Cookies: Required for basic website functionality
Analytical/Performance Cookies: Help us understand how visitors interact with our website
Functionality Cookies: Remember your preferences and settings
Targeting/Advertising Cookies: Used to deliver relevant advertisements
5.2 Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.
6. GDPR Compliance (European Union)
If you are located in the European Economic Area (EEA), the following GDPR provisions apply:
6.1 Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
Your explicit consent
Performance of a contract with you
Compliance with legal obligations
Our legitimate business interests (while respecting your privacy)
6.2 Data Subject Rights under GDPR
If you are an EU resident, you have the right to:
Access: Request copies of your personal data
Rectification: Request correction of inaccurate data
Erasure: Request deletion of your personal data ("right to be forgotten")
Restriction: Request limitation of data processing
Data Portability: Receive your data in a structured format
Object: Object to processing based on legitimate interests
Withdraw Consent: Withdraw consent at any time
6.3 EU Representative
We have appointed a representative in the EU. Contact details for our EU representative are available upon request.
6.4 Data Protection Officer
We have designated a Data Protection Officer (DPO) who can be contacted at: dpo@luqtu.com
7. CCPA Compliance (California, USA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your personal information:
7.1 Your CCPA Rights
Right to Know: Request disclosure of personal information collected, used, disclosed, or sold
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of your personal information
Right to Non-Discrimination: Not be discriminated against for exercising your rights
7.2 Categories of Information We Collect
We collect the following categories of personal information: identifiers, commercial information, internet activity, geolocation data, and inferences from above.
7.3 California "Shine the Light" Law
California residents may request information about our disclosure of personal information to third parties for their marketing purposes. To make such a request, please contact us.
8. Children's Privacy (COPPA Compliance)
We are committed to protecting children's privacy and comply with applicable children's privacy laws, including the Children's Online Privacy Protection Act (COPPA) in the United States.
8.1 Age Restrictions
Our services are not directed to individuals under the age of 16 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under this age.
8.2 Parental Controls
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at support@luqtu.com. We will take steps to remove such information from our systems.
8.3 International Children's Privacy
We comply with age restrictions required by different jurisdictions, including but not limited to:
United States: COPPA (13 years)
European Union: GDPR requires parental consent for children under 16 (or lower age set by member states)
United Kingdom: ICO guidelines (13 years)
Australia: Privacy Act (16 years for certain services)
Canada: PIPEDA (13 years for online services)
9. Advertising and Third-Party Ad Networks
We use third-party advertising companies and ad networks to serve advertisements on our website and mobile applications. These companies may use information about your visits to this and other websites to provide relevant advertisements.
9.1 Advertising Platforms We Use
We may integrate with the following advertising platforms and networks:
Google AdMob: Google's mobile advertising platform for app monetization
Facebook Audience Network: Facebook's advertising network for apps
Unity Ads: Unity Technologies' mobile advertising solution
AppLovin: Mobile marketing and advertising platform
ironSource: App monetization and marketing platform
Vungle (by ByteDance): In-app video advertising platform
MoPub (by Twitter/X): Mobile advertising marketplace
Pangle (by ByteDance): Global video advertising platform
Appnext: Mobile app discovery and advertising network
StartApp: Mobile advertising platform
AdColony: Mobile video advertising technology
InMobi: Mobile marketing and advertising platform
Chartboost: Mobile game advertising and monetization
Tapjoy: Mobile advertising and app monetization
9.2 Advertising Formats
Our mobile applications may display the following advertising formats:
Splash Ads: Full-screen advertisements displayed when the app launches
Rewarded Video Ads: Video advertisements that users can watch to receive in-app rewards
Interstitial Ads: Full-screen advertisements displayed at natural transition points
Banner Ads: Rectangular advertisements displayed at the top or bottom of the screen
Native Ads: Advertisements that match the look and feel of the app content
Playable Ads: Interactive advertisements that allow users to try a game before downloading
9.3 How Advertising Companies Use Your Information
Advertising companies may use cookies, device identifiers, and other tracking technologies to:
Deliver targeted advertisements based on your interests
Measure the effectiveness of advertisements
Remember your preferences
Track your use of our services
9.4 Opting Out of Targeted Advertising
You can opt out of targeted advertising by:
Adjusting your device's advertising settings
Using opt-out tools provided by advertising industry initiatives
Contacting us to request that we disable certain tracking features
9.5 App Store Compliance
Our advertising practices comply with the policies of Google Play Store and Apple App Store, including:
Google Play Developer Program Policies
Apple App Store Review Guidelines
Google's Families Policy requirements
Apple's Children category requirements
10. Mobile Application Privacy
Our mobile applications collect and process information to provide services and display advertisements.
10.1 Permissions We May Request
Our apps may request the following permissions:
Internet access (required for service functionality)
Device identifier and advertising ID
Storage access (for caching and offline features)
Network and Wi-Fi status
Push notification permissions
Location data (optional, with your consent)
10.2 Mobile Advertising ID
We and our advertising partners may collect and use your device's advertising identifier (IDFA on iOS, GAID on Android) for advertising and analytics purposes. You can reset or limit use of this identifier in your device settings.
10.3 Third-Party SDKs
Our mobile applications may include third-party software development kits (SDKs) from advertising platforms, analytics providers, and other service providers. These SDKs may collect information according to their respective privacy policies.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. The criteria used to determine our retention periods include:
The length of our ongoing relationship with you
Legal obligations to retain data
Statute of limitations
Pending or potential disputes
Guidelines issued by relevant authorities
12. Your Rights and Choices
You have certain rights and choices regarding your personal information:
Access: Request access to your personal information
Correction: Request correction of inaccurate information
Deletion: Request deletion of your information (subject to legal requirements)
Opt-Out: Unsubscribe from marketing communications
Cookie Preferences: Manage cookie settings in your browser
Advertising Choices: Opt out of interest-based advertising
13. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer personal data internationally, we ensure appropriate safeguards are in place, such as:
Standard Contractual Clauses approved by relevant authorities
Binding Corporate Rules
Compliance with approved codes of conduct
Certification mechanisms
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
Posting the updated policy on our website
Updating the "Last updated" date at the top of this policy
Sending an email notification (for significant changes)
Providing in-app notices (for mobile applications)
We encourage you to review this policy periodically to stay informed about our privacy practices.
15. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Taiyuan Luqiongtu Trading Co., Ltd.
Room 1003, Unit 1, Building 12, Baoli Xiangbin International
No.128, Pingyang S. Road, Xiaodian District
Taiyuan, Shanxi 030000
China